FAQ's

  •  1. How do I purchase photos on your website?

  • Please click on our 'HOW TO BUY' page on the menu bar, which has step-by-step instructions

  • 2. What payments do you accept?

  • We accept Paypal, but you are able to use almost any debit/credit card to pay, even if you don't have a Paypal account.

  • 3. How long aftea race/event, does it take before the photos are available to buy from your website?

  • We aim to have a turnaround time of no more than 72 hours after the race finishes. Usually, it takes around 48 hours, but sometimes there are problems beyond our control, so 72 hours is our deadline.

  • 4. Is P&P included in the price?

  • Unfortunately not. Our prices are some of the most competitive in our industry, but we are unable to soak up the cost of p&p. Obviously, our digital files are sent out online, so there are no extra costs for these items.

  • 5. I can't find any photos of me in my race. What has happened? Would you possibly have any hidden elsewhere?

  • Usually we will put ALL available photos up on our website. Sometimes, as we take photos of competitors, obstacles e.g. buses/tractors/spectators come between our cameras & the action. This isn't a shot we would like to pass on to anyone. Please do ask though, via email, stating the race, your number, clothing, helmets etc, which could help us find any photos which may have been missed.

  • 6.  There is a watermark on the photo I want to buy. How do I remove it once I've paid for it?

  • All watermarks will be removed once the payment has been approved, both digital and prints.

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